Privacy Policy

We collect information you provide directly to us, automatically when you use our Site, and from third-party sources. The types of information we may collect include:

1.1 Information You Provide to Us

• Contact & Inquiry Information: When you fill out an inquiry form, request a quote, or contact us, we collect your name, email address, phone number, company name, country, and the content of your message.
• Newsletter Subscription: When you subscribe to our newsletter or promotional emails, we collect your email address and, optionally, your name.
• Account Information: If you create an account on our Site, we collect your username, password, and profile information.
• Order & Transaction Information: When you place an order or request samples, we collect billing address, shipping address, payment details, and order history.

1.2 Information Collected Automatically

• Log Data: We automatically collect log information when you access our Site, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and timestamps.
• Device Information: We collect information about the device you use to access our Site, including hardware model, operating system, unique device identifiers, and mobile network information.
• Usage Data: We collect information about how you interact with our Site, including the pages and products you view, search queries, click patterns, and session duration.
• Location Information: We may collect general location information based on your IP address to help us tailor content to your region.

We use the information we collect for various business purposes, including:

Legal Basis for Processing (for EEA / UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we rely on the following legal bases for processing your personal data:

• Contractual Necessity: Processing required to fulfill our contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing for our legitimate business interests, such as improving our services, preventing fraud, and marketing, provided those interests are not overridden by your rights.
• Consent: Where you have given us explicit consent, such as to receive our newsletter.
• Legal Obligation: Where processing is required to comply with a legal obligation.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The duration of our ongoing relationship with you (e.g., while your account remains active)
• Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records for a set period)
• Whether retention is advisable in light of our legal position (e.g., regarding statutes of limitations, litigation, or regulatory investigations)

When your personal information is no longer required, we will securely delete or anonymize it in accordance with applicable data protection laws.

Security Measures

We take the security of your personal information seriously and implement a range of technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction, including:

We use cookies, web beacons, pixels, and similar tracking technologies to collect and store information when you visit our Site. This helps us operate our Site efficiently, personalize your experience, and analyze how our Site is used.

Types of Cookies We Use

Managing Cookies

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of certain features on our Site. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

Our Site may contain links to third-party websites, social media platforms, and services (such as Facebook, Twitter, YouTube, and LinkedIn). These third-party services have their own privacy policies and we encourage you to read them. We are not responsible for the privacy practices or content of these external sites.

Our Site also integrates third-party services including:

• Google Analytics — Website analytics and performance monitoring
• Baidu Analytics (百度统计) — Website traffic analysis for Chinese users
• Google Translate — Automatic content translation services
• Live Chat Services — Real-time customer support communication
• Social Media Buttons — Sharing and following features for social platforms

These integrations may collect data about your visit as described in their respective privacy policies.

Huadu is based in China, and your personal information will be processed and stored in China. If you are accessing our Site from outside China, including from the European Union, United States, or other regions with laws governing data collection and use, please note that your information may be transferred to and stored in China.

By using our Site and providing your information, you consent to the transfer of your information to China and its processing there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

For transfers from the EEA or UK to countries not deemed adequate by the European Commission or UK authorities, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the relevant authorities.

Depending on your location, you may have certain rights regarding your personal information. We honor these rights and will respond to your requests within the timeframes required by law.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us at:

We will respond to your request within 30 days. In certain circumstances, we may need to extend this period by an additional 30 days, in which case we will notify you. We may ask you to verify your identity before we process your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Our Site and services are not directed to, and we do not knowingly collect personal information from, children under the age of 16 (or the applicable age of digital consent in your jurisdiction). If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at huadu@besteels.com.

Upon receiving such a notification, we will take prompt steps to delete the relevant information from our systems. If we become aware that we have collected personal information from a child without verification of parental consent, we will delete that information as quickly as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by placing a prominent notice on our Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site after any changes constitutes your acceptance of the updated Privacy Policy.

If we make material changes that significantly affect your rights, we will provide additional notice, such as adding a statement to the homepage of our Site or sending you an email notification.